So to recap, on top of being completely incapable of performing the single function they are in business for, they continuously misled or outright lied to us the entire time. Pros Work from home, strongly defined expectations and goals which are all achievable if you can sell, or if you have an aptitude for it. Hey dear friend of our family passed away, by his death noticed was the name of this company to order flowers. I drove back to my home, looked up my confirmation, and called Blooms Today Customer Service. It is now 6: Pros nothing good to say.
13 Blooms Today reviews. A free inside look at company reviews and salaries posted anonymously by employees. Work from home, strongly defined expectations and goals which are all achievable if you can sell, or if you have an aptitude for it. "I think Blooms Today is A Amazing Company to work for. I love there products and POCS." Star /5(13).
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We clicked the link and were sent to Bloomstoday. We ordered a wreath and scheduled it to be delivered on Friday before the funeral on Saturday. On Friday we received an email from them, stating that they contacted every florist in the area and that a circular wreath was not available so they would replace it with a heart-shaped one. My wife was concerned it would be tacky, so we called the number and were reassured by their customer service person that it would be appropriate and that the florist would email us a picture of the wreath prior to delivery.
Having never received the photo, I emailed them on Saturday, 30 minutes before the funeral service and demanded the promised photo of the wreath we had paid for. We received a response email AFTER the funeral that stated a florist could not be found to fulfill our order and that they had cancelled it. Then they suggested that we order another arrangement to be sent to the family belatedly.
This pathetic "company" has one job to do, coordinate the delivery of flowers. It is their one purpose for existing and they utterly failed at it. BTW, we called the funeral home and they confirmed with the only florist in that small Texas town that no order for a wreath had ever been placed with them for the funeral. So to recap, on top of being completely incapable of performing the single function they are in business for, they continuously misled or outright lied to us the entire time.
Whatever you do, avoid this company like the plague. Also, if you need further proof of how disgustingly bad they are, they do not even allow reviews of their company on any of their social media. Apparently, they are fully aware that they are a horrible company and are afraid that the truth will come out if they let their customers review them! BTW, do not be impressed with the fact that they have hired someone to apologize for all of the negative reviews they are receiving.
They would not need someone to do that for them if they actually provided even decent customer service beforehand. I used Blooms Today to send flowers for a funeral. After placing my order I read a lot of bad reviews so I was quite worried. However, everything went smoothly and the arrangement was bigger than I thought and very lovely. It was also delivered 6 hours ahead of delivery time.
They accepted my order BUT only after the viewing and funeral stated they did not have a local florist. Please do not use if you need to send timely flowers for a viewing or funeral. Very poor customer service. I ordered flowers on-line for a funeral. First I got an email stating that the flowers had been delivered. My phone number was correct; they never called me.
When I called to complain they asked me if I wanted an attempt at redelivery. Do not order from these idiots.
I ordered flowers for my dad's neighbor as a 'thank you' for her assistance in a recent medical crisis dad had. I received my confirmation and tracking number but, when checked for delivery the address I gave was incorrect. Blooms Today had contacted and told UPS to destroy the shipment. I should have read these reviews first, then I would have known about the lousy customer service.
Now, I'm out the money and still need flowers delivered. It arrived today February 13th. I am mainly upset because the bouquet is SO small. They even got the type of flowers wrong. I spent a fortune even with a Groupon. This is absolutely pathetic and there is no excuse.
Please save your money and go elsewhere unless you want to be furious. I've used Blooms Today for happy occasions and funerals for out of state needs. Each time I was given good customer service and a timely delivery. On the receiving end I asked for a picture of the product I ordered. I was not disappointed. My good friend lost her mother and lives in Illinois.
I ordered flowers and waited for a confirmation email and never received it. I then called them and they said it was overlooked and didn't get delivered. How can a florist overlook a flower order? My heart sunk as they gave me excuses. I ordered a Peace Lily plant on Jan.
I went through the funeral home's website which directed me to Legacy. They then passed my order off to Blooms Today. The visitation is today only, Jan. I indicated that I wanted the plant to be delivered on Saturday, the day before. I looked at all the floral arrangements and plants, but to my shock, mine wasn't there. We tried to call from the funeral home, but they didn't have a phone number for me. I drove back to my home, looked up my confirmation, and called Blooms Today Customer Service.
Got someone who really didn't give a damn. She claimed she would have something delivered today. I told her I wanted a refund since they didn't fulfill the contract. She said she would send me a confirmation of refund. Didn't trust her, so I called American Express and gave them all the details. They gave me an immediate credit. If I do not get an email tomorrow, after the funeral I will be calling them again. I cannot tolerate incompetence. The flowers arrived days late… This is not acceptable!!
No one answers my communications to them. You do not send flowers to a memorial late. I wish I would of read these reviews before I ordered and what funeral home uses a place that doesn't come through and has sooo many complaints. Paid extra to have it there before noon. It is now 6: Got a runaround and different answer each time. My wife came home from work. I told her about what happened and she had to call herself. They told her that they should be delivered within the next 30 minutes or so.
She told them to cancel the orders and told them that they can keep them. Now I need to wait 3 to 5 days to have the money refunded on my debit card and I have no gift for her birthday. Thanks Blooms Today, you sure know how to ruin a special occasion. I ordered flowers for my grandmother's funeral. I put a lot of thought into the "arrangement" that I picked out. I called the funeral home to see if they arrived.
What in the world?! I put a lot of thought into this. I went to several stores online, as I live miles away! Now, my beloved grandma will get boxed, crap flowers.
They changed the delivery date without even telling me. I cannot understand how a company can prey on those grieving. I sincerely hope that they are caught with their lies, manipulation, and false advertising.
The Alton Telegraph should be ashamed that they recommend this company. I preferred flowers for a funeral, it was terrible. I ordered early Sunday, the rosary was late Wednesday. I had called customer service number to verify order on Tuesday and was assured they would arrive early that day.
I would never order from them again! No confirmation email until I called to see what was going on 2 days later. Follow Add a Review. Try Enhanced Profile Free for a Month Explore the many benefits of having a premium branded profile on Glassdoor, like increased influence and advanced analytics. Type Subsidiary or Business Segment. Rating Trends Rating Trends. Pros Work from home, strongly defined expectations and goals which are all achievable if you can sell, or if you have an aptitude for it.
Advice to Management I wish we had more product options like edible arrangements and more food baskets. Blooms Today Sales Manager Interview Anonymous Employee. Made my own schedule and learned a lot about helping people select flowers.
Management was fairly good. And the others in Training were nice. The hardest part was sometimes trying to get a different mixture of flowers, instead of a set bouquet. The best part was the satisfaction of helping others send flowers to their families and friends! I Percent love taking calls for the Holidays.
I love to take calls for customers at Blooms today and get them there loved ones that special gift.
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Blooms Today understands the need for floral delivery and excellent customer service nationwide. We strive to fulfill a promise to provide quality flowers at cheap prices and as. Blooms Today is your choice for all of your flower delivery needs. Review our flowers by occasion or type and send flowers. Blooms Today Consumer Reviews and Complaints Sort: Recent. Recent I went with Blooms this time because there was a special going on. I am out of town on work and it was my wife's birthday /5(35).